Privacy Policy

Privacy Statement - Residents Accessing the Sutton Information Hub

What is the Sutton Information Hub?

The Sutton Information Hub is a new website that provides residents with a single place to find information about local services and support relevant to them.

For the purposes of collection, processing and storing data and information, Sutton council is responsible for the overall management of the Sutton Information Hub and is the Data Controller.

How do you store my information?

The Sutton Information Hub does not store any personal information submitted by residents accessing the suttoninformationhub.org.uk website.

Privacy Statement - Services putting their information on the Sutton Information Hub

How do you store my information?

We host the web service and your data on Gov PaaS at their data centre in the United Kingdom.

Who will see the information I submit?

• Other members of your organisation who have registered a log in, and been approved access to, the Sutton Information Hub Member's Area.

• Residents accessing the Sutton Information Hub website.

• The system administrators at Sutton Council.

What will my information be used for?

• For audit purposes

• We may also anonymise your data and use it to create reports about usage

How long will you keep my information for?

The information placed on the Sutton Information Hub will be kept for as long as services require it to be made available to residents.

What if I don't want you to store my information anymore?

You have the right to take information relating to your service off the Sutton Information Hub at any time.

Privacy Statement - Users (representing Services) putting their information on the Sutton Information Hub

How do you store my information?

We host the web service and your data on Gov PaaS at their data centre in the United Kingdom.

Who will see the information I submit?

• Other members of your organisation who have registered a log in, and been approved access to, the Sutton Information Hub Member's Area.

• The system administrators at Sutton Council.

What will my information be used for?

• For audit purposes

• We may also anonymise your data and use it to create reports about usage

How long will you keep my information for?

The information placed on the Sutton Information Hub will be kept for as long as services require it to be made available to residents.

What if I don't want you to store my information anymore?

You have the right to take information relating to your service off the Sutton Information Hub at any time. If you would like your user account to be deleted, and any information held within the profile also deleted, please contact suttoninformationhub@sutton.gov.uk.

Cookie Policy

Cookies are small files stored on your device which contain information about your visit to websites; see cookiepedia.co.uk/all-about-cookiesfor more information.

Our cookies policy covers:

• what cookies do

• cookies used by this website

• your consent to use of cookies

• managing cookies

• cookies and the law

What cookies do

Depending on who sets them, how long they last and what they are for, cookies can be one or more type:

• strictly necessary: cookies enable you to move around a website and use its core features

• performance cookies: collect information about how you use the website

• functionality cookies: allow the website to remember choices you have made and provide a more enhanced, personalised service

• targeting and tracking cookies: are used to deliver more relevant advertising

• session cookies: are temporary and normally deleted when you close your browser, they help you complete tasks online, for instance remembering your details when you complete forms or remembering recent search terms

• persistent cookies: are stored for a fixed period of time and recognise if you have visited a website before or previously set any preferences, they also collect visitor statistics

• first party cookies: are set directly by the website you are visiting and the information is only used by that website

• third party cookies: are set by a different website or organisation to the one you are currently using and the data the collect may be shared

Cookies used by this website

We use a mixture of cookies types to help improve your experience using our website:

• strictly necessary cookies enable you to move around the website and use its core features

• performance cookies gather visitor metrics to help us improve website performance

• functionality cookies store your preferences

Your consent to use of cookies

You can agree to accept all cookies on our site or you can set a personal preference using our cookie banner or you can configure your device by adjusting your browser preferences if you prefer cookies to be refused. However, as certain website functions rely on cookies, refusing cookies may affect your use of this website.

Visit www.aboutcookies.org.uk for information on how to adjust your cookie settings in the most popular web browsers.

Cookies and the law

A European privacy law The ePrivacy Directive gives users of websites and other digital media control over the information which is collected about them. The Information Commissioner's Office enforces this directive in the UK; cookies are also governed by data protection legislation.

Cookies are also set when you:

• click on social networking buttons in our pages such as facebook and twitter

• watch videos

If you do not want to accept cookies, your browser can be set to automatically reject them or to inform you every time a website asks to store a cookie. You can also delete previously stored cookies.

You can find out more about cookies and how to manage them on the GOV.UK.