Broadband support for Sutton residents

Get help switching to a social broadband tariff

If you live in the Sutton area and receive government benefit support, you may qualify for a social broadband tariff. These discounted plans are designed to help reduce monthly bills and improve digital access for households on low incomes.

FasterBroadband runs a free, not for profit comparison of social broadband tariffs from both major and smaller independent broadband providers. The service also explains:

• How social tariffs differ from standard broadband deals

• How long you can stay on a social tariff

• What to do if you’re already tied into a contract but facing financial difficulty

• Which providers offer flexible options, such as no credit checks or rolling contracts

FasterBroadband also has a dedicated broadband speed availability checker that shows the type of broadband available at a street level address. It explains the different connection types in your area and gives an estimate of the realistic speeds your property can achieve, including whether full fibre is an option.

The site includes a helpful guide to broadband terms and built in accessibility features, with options to support users who might otherwise face barriers when choosing a broadband deal. Eligibility for social broadband tariffs includes:

• Universal Credit

• Pension Credit

• Income Support

• Income based Jobseeker’s Allowance (JSA)

• Income based Employment & Support Allowance (ESA)

• Personal Independence Payment (PIP)

• Attendance Allowance

• Care leavers support