What is this service?
Get Help Switching to a Social Broadband Tariff
If you live in the Sutton area and receive government benefit support, you may qualify for a social broadband tariff. These discounted plans are designed to help reduce monthly bills and improve digital access for households on low incomes.
FasterBroadband operates a free a not-for-profit social tariff comparison service that allows users to view deals from both major and smaller, independent broadband providers. The service also explains:
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How social tariffs differ from standard broadband deals
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How long you can stay on a social tariff
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What to do if you’re already tied into a contract but facing financial difficulty
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Which providers offer flexible options, such as no credit checks or rolling contracts
Residents can also search for broadband providers by postcode and street-level address to see which services and speeds are available at their property.
The site also includes a plain-English jargon help tool and visual accessibility options to support users who might otherwise face barriers when choosing a broadband deal.
Eligibility for social broadband tariffs:
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Universal Credit
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Pension Credit
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Income Support
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Income-based Jobseeker’s Allowance (JSA)
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Income-based Employment & Support Allowance (ESA)
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Personal Independence Payment (PIP)
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Attendance Allowance
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Care leavers support
Good to know
- Cost: Free
- Additional information:
You can access accessibility options by selecting the blue icon in the bottom-left corner of the website. Features include adjustable text size and colours, reading guides, and a large on-screen pointer to support visual and cognitive needs. More details can be found on our broadband accessibility support page