National Deaf Children's Society

Free advice and guidance

You can call, text or email our Freephone Helpline, Monday to Thursday,

• 9am to 5pm and Friday 9am to 12:30pm. Our friendly advisers can answer your questions and give free independent guidance on a range of topics relating to childhood deafness. They can also refer you to the other free support services we provide.

Phone: 0808 800 8880

Text: 0786 002 2888 (SMS)

Website: ndcs.org.uk/helplinecontact

Live chat: ndcs.org.uk/livechat

SignVideo: ndcs.signvideo.net

Information

Our website has all the information families of deaf children and deaf young people need to make informed choices, find deaf-friendly services,learn from other families and access support. Go to ndcs.org.uk.

The Buzz is our website for deaf children and young people aged 8 to 18. It’s packed with information, support and real stories from other deaf young people, and all content is available in English and BSL. Check out the Buzz at buzz.org.uk.

Family and youth events

We offer a wide range of family events, both online and in-person. Our events are a great way to connect with other parents and families, grow your knowledge and learn from experts.

We also work with deaf young people through our interactive workshops, digital events and webinars, supporting them to develop their knowledge, skills and confidence.

Connecting families

Local deaf children’s societies are support groups run by parents and carers. They’re located all over the UK and offer support and advice as well as a range of activities.

We also have an online forum - Your Community - where you can connect with other parents and carers, get tips, ask questions and share experiences.

Try out the latest technology

Our Technology Test Drive loan service gives families and deaf children and young people the chance to try out products, such as vibrating alarm clocks and radio aids.