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Everyday Adult Life: Information and Support

Learn about important documents, benefits, voting, services and support to help you become more independent.

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Becoming an adult means making more decisions and doing more things for yourself. This might include voting, applying for benefits, managing important documents, or finding support when you need it.

If you have SEND, some of these steps can feel confusing. There is support available to help you.

This page brings together useful information about adult life, including important documents and services you may need. It can help you understand what to expect and where to get advice and support.

On this page

  • Local advice and support at St Helier One Stop Shop

  • Applying for a passport

  • Voting and understanding Parliament

  • Your NHS number

  • Your National Insurance number

St Helier One Stop Shop

When: The first Thursday of every month, 10am to 12pm.

Where: Hill House, Bishopsford Road, Carshalton, SM4 6BL.

They offer free help and advice for Sutton residents on a range of issues. These include:

  • Welfare and Benefits

  • Employment Support

  • Domestic Abuse

  • Housing Issues

  • Mental Health

  • Health and Wellbeing

To find out more, Visit One Stop Shop's service profile.

Applying for a passport

There are free services and facilities to help you with your passport application if you're disabled. Visit the Government website for help with your passport application [External Link].

Learn about UK Parliament

Read these easy reads to find out how UK Parliament work. These easy reads have been created for people with a learning disability.

They will tell you about:

  • The UK Parliament and its members

  • How laws are made

  • How to vote in a general election

  • How devolution works

  • How to tell UK Parliament what you think

  • How to visit UK Parliament

Find the easy reads about UK Parliament here [External Link].

Your NHS number

Your NHS number is given to you soon after you're born or the first time you get NHS care or treatment.

You do not need to know your NHS number to use NHS services, but it can be useful to have it.

You should be able to find your NHS Number on any letter or document you have received from the NHS. This includes prescriptions, test results, and hospital referral or appointment letters. You can also find your NHS Number online via the NHS.UK website. Visit Find my NHS number [External Link].

Your National Insurance Number

NHS Number is different from your National Insurance (NI) number. This is used for tax and pensions. You will receive your NI number approximately three months before your 16th birthday.

HMRC can support you with you National Insurance number if you have additional needs. For more information, Visit the HMRC website [External Link].

In this topic

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  • Driving for Young People with SEND

    On this page you'll find additional support and information on driving for young people with SEND.

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  • Cycling for Young People with SEND

    Find information on cycling for young people with SEND.

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  • Holidays and Travelling Abroad for Young People with SEND

    Find out more information on travel across the United KIngdom and abroad.

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  • Financial support for Young People with SEND approaching Adulthood

    Find information about benefits and financial help when preparing for adult life on the Contact website

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