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Children's First Contact Service

The Children's First Contact Service provides a single way to raise safeguarding concerns about a child or young person in Sutton.

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What is this service?

As a local authority, the London Borough of Sutton are committed to protecting and safeguarding children and young people in the Borough. In order to do this effectively, the Children’s First Contact Service (CFCS) has been designed and implemented by the Sutton Local Safeguarding Children Partnership to replace the existing multiple entry points with a single quick and easy referral and assessment pathway to access Children’s Social Care in Sutton. This reduces any potential confusion, duplication or delay. If you want more information, please download our bitesize briefing [External Link].

As part of this service, the CFCS referral form is now the quickest and easiest way to access support from Children’s Services. This single referral form will be the new format for the following:

  • Multi-agency Safeguarding Hub (MASH) - Referral Form

  • Early Help Request

  • Parenting Plus Referral

  • Children with Disabilities - Access point referral

What we offer?

  • The CFCS Team is available Monday to Fridays, 9am to 5pm
  • The CFCS Team is your first port of call if you have any safeguarding concerns about a child or young person in Sutton

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