Domiciliary Care

Croydon Home Help Ltd, trading as SureCare Croydon and Sutton, is a family run business established in 2001. Our mission is to deliver outstanding person-centred care to individuals living in their own homes to maintain their quality of life, promote their independence and protect their dignity.

We are deeply passionate about empowering people to take an active role in planning their own care, as we believe that care should be designed around individuals. We also recognise the vital role that family members and nominated representatives play in providing effective and compassionate support.

We aim to provide a tailored package of care and support that contributes to the overall health and wellbeing of Service Users. This includes personal care, oral and dental care, blood pressure checks, medication administration, prompting and collection, grooming, housework, escort services, companionship, cultural support (values, beliefs and support to places of worship), food preparation, LGBTQ + support, feeding and walking of pets, shopping, sit in services, rehabilitation services and end of live care.   

Our carers are professionally trained to recognise any changes in an individual’s care needs and to promptly inform the relevant parties. This ensures that, with the Service User’s consent, a person-centred review can be arranged to maintain the highest standard of care. We always strive to go the extra mile, supporting people to achieve their goals with respect, dignity**,** and independence.

At SureCare Croydon and Sutton, we are committed to respecting and upholding each person’s cultural values and preferences. To ensure this, we follow a robust recruitment process and provide comprehensive in-house induction training before our staff begin delivering care. We continuously monitor and improve our performance by engaging with Service Users, their families, friends, and advocates to ensure satisfaction and quality in everything we do.