Working Families is the UK’s national charity for working parents and carers. We provide free legal advice for parents and carers to understand and feel able to use their employment rights, and to make sure they’re receiving the benefits they’re entitled to, so they can thrive in the workplace.
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Working Families is the UK’s national charity for working parents and carers. We provide free legal advice for parents and carers to understand and feel able to use their employment rights, and to make sure they’re receiving the benefits they’re entitled to, so they can thrive in the workplace.
Whether you’re a parent or carer, or supporting someone who is, our website is a good place to start: https://workingfamilies.org.uk/
On the website you can find information and guidance on a range of workplace issues and in-work benefits, including resources such as template letters: Workplace issues
Flexible Working, including what to do if a request is refused
Pregnancy and maternity rights, including Health and Safety
Family leave and pay (Maternity, Adoption, paternity, shared Parental Leave, Neonatal, Bereavement)
Time off for parents and carers, for example, dependants, parental leave and carers leave
Redundancy, and restructuring and changes to terms and conditions (e.g. changes to hours)
In-work benefits
Helpline support
If you can’t find the answer on our website, our free helpline is run by a team of solicitors and advisers who can offer advice on more complicated issues.
0300 012 0312 0pen weekdays 11am-2pm (please note, the helpline is closed for some periods during the school holidays)
Advice Contact Form Open 24 hours a day (you can expect a response within 10 working days)
Keep up to date
You can follow us on Instagram or LinkedIn, or sign up to hear the latest news via our newsletter. The difference we make
If you are interested in reading more about how our work impacts the lives of parents and carers, take a look at our annual LAS data deep dive here.
What a great service, the person I spoke to was so kind and friendly, and offered excellent advice.
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If you are a Sutton resident or professional and you are not sure where to get help and support from, please contact our TfS team to speak to someone who can help you there and then, or point you in the right direction. Our service is free, impartial, informative and confidential.
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