service
Free
Connecting people sleeping rough to local services.
What is this service?
Shelter provide support in the following areas:
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Homelessness advice
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Private renting
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Eviction
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Benefits and money problems
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Repairs and housing conditions
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Mortgage arrears and repossession
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Tenancy deposits
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Council housing
What we offer?
- Emergency helpline
- Online housing advice
- Webchat
Good to know
- Cost: Free
- Additional information:
It is useful to have documents ready before you call the helpline, like your tenancy agreement or relevant letters or messages
Keep trying if you can't get through. We're busy but we're here to help.
Other ways to use the helpline:
Relay UK helps deaf, speech impaired and hearing people talk over the phone using the relay service. You can connect with a smartphone, tablet or computer.
