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Travel Assistance Policy for Learners aged 16 to 25

A guide to Sutton’s Post-16 Travel Assistance Policy, outlining eligibility, support, responsibilities, and how to apply or appeal decisions.

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Post-16 Travel Assistance Policy

In this policy:

  1. Introduction

  2. Who This Policy Applies To

  3. Free and Discounted Travel

  4. Eligibility for Travel Assistance

  5. Parental Support and Responsibilities

  6. Financial Support for Post-16 Learners

  7. Travel Assistance Options

  8. Charging Policy for Young People of Sixth Form Age (16-19)

  9. Travel Assistance for Young Adults Over the Age of 19 with an EHC Plan

  10. Applying for Travel Assistance from the Council

  11. The Decision Review Process

  12. Provision of Travel Assistance

  13. Service Standards

  14. Safeguarding

  15. Comments, Compliments and Complaints

In this topic

  • 1. Introduction

    Overview of Sutton’s post-16 travel assistance policy, including eligibility, support available, and how decisions are made.

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  • 2. Who This Policy Applies To

    Outlines who the TA policy applies to, including eligible Sutton residents aged 16–25 in education or training and key qualifying criteria.

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  • 3. Free and Discounted Travel

    Summary of free and discounted travel options, including Oyster cards, railcards, and support to help young people travel independently.

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  • 4. Eligibility for Travel Assistance

    Explains how eligibility for travel assistance is assessed, including individual needs, journey factors, and when support is considered necessary.

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  • 5. Parental Support and Responsibilities

    Explains parent/carer responsibilities in supporting travel, including when accompaniment or alternative arrangements are expected.

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  • 6. Financial Support for Post-16 Learners

    Overview of financial support options, including bursaries and funds to help with travel, accommodation, and study costs.

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  • 7. Travel Assistance Options (Post 16)

    Overview of travel assistance options, including training, funding, and transport arrangements for eligible young people.

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  • 8. Charging Policy for Young People of Sixth Form Age (16-19)

    Explains when charges apply for transport, contribution amounts, payment options, and the impact of non-payment.

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  • 9. Travel Assistance for Young Adults Over the Age of 19 with an EHC Plan

    Explains travel assistance for young adults aged 19–25 with EHC plans, including eligibility, assessments, and support options available.

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  • 10. Applying for Travel Assistance from the Council

    How to apply for travel assistance, what happens after you apply, and key timelines, reviews, and reapplication requirements.

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  • 11. The Decision Review Process

    Explains how to challenge decisions, including review stages, timescales, and your right to appeal or escalate complaints.

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  • 12. Provision of Travel Assistance

    Key information on how travel assistance is delivered, including transport arrangements, responsibilities, and what is covered.

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  • 13. Service Standards

    Standards for transport services, including safety, behaviour expectations, vehicle quality, and roles of drivers and passenger assistants.

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  • 14. Safeguarding

    Information on safeguarding measures in transport, including safety checks, trained staff, and how concerns are reported and investigated.

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  • 15. Comments, Compliments and Complaints

    Feedback and complaints for Assisted Travel (Post 16)

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