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Travel Assistance Policy for Learners aged 16 to 25

A guide to Sutton’s Post-16 Travel Assistance Policy, outlining eligibility, support, responsibilities, and how to apply or appeal decisions.

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In this topic

  • 10. Applying for Travel Assistance from the Council

    How to apply for travel assistance, what happens after you apply, and key timelines, reviews, and reapplication requirements.

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  • 13. Service Standards

    Standards for transport services, including safety, behaviour expectations, vehicle quality, and roles of drivers and passenger assistants.

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  • 14. Safeguarding

    Information on safeguarding measures in transport, including safety checks, trained staff, and how concerns are reported and investigated.

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  • 5. Parental Support and Responsibilities

    Explains parent/carer responsibilities in supporting travel, including when accompaniment or alternative arrangements are expected.

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  • 9. Travel Assistance for Young Adults Over the Age of 19 with an EHC Plan

    Explains travel assistance for young adults aged 19–25 with EHC plans, including eligibility, assessments, and support options available.

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  • 11. The Decision Review Process

    Explains how to challenge decisions, including review stages, timescales, and your right to appeal or escalate complaints.

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  • 8. Charging Policy for Young People of Sixth Form Age (16-19)

    Explains when charges apply for transport, contribution amounts, payment options, and the impact of non-payment.

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  • 4. Eligibility for Travel Assistance

    Explains how eligibility for travel assistance is assessed, including individual needs, journey factors, and when support is considered necessary.

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  • 12. Provision of Travel Assistance

    Key information on how travel assistance is delivered, including transport arrangements, responsibilities, and what is covered.

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  • 3. Free and Discounted Travel

    Summary of free and discounted travel options, including Oyster cards, railcards, and support to help young people travel independently.

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  • 2. Who This Policy Applies To

    Outlines who the TA policy applies to, including eligible Sutton residents aged 16–25 in education or training and key qualifying criteria.

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  • 6. Financial Support for Post-16 Learners

    Overview of financial support options, including bursaries and funds to help with travel, accommodation, and study costs.

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  • 1. Introduction

    Overview of Sutton’s post-16 travel assistance policy, including eligibility, support available, and how decisions are made.

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  • 7. Travel Assistance Options

    Overview of travel assistance options, including training, funding, and transport arrangements for eligible young people.

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  • 15. Comments, Compliments and Complaints

    Feedback and complaints for Assisted Travel (Post 16)

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