12. Contact Information (5-16)
Contact details and support information for accessing travel assistance and enquiries
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12. Contact Information
12.1. Travel assistance is arranged and managed by Cognus Limited on behalf of the Local Authority.
12.2. Contact details for the Assisted Travel Team are as follows:
Assisted Travel Team, Cognus Limited, First Floor, Cantium House, Railway Approach, Wallington, SM6 0DZ
Tel: (020) 8323 0460 (a voicemail system operates out of office hours)
Email: assistedtravelteam@cognus.org.uk
12.3. If you have questions regarding eligibility, please contact the Assisted Travel Manager. For all other queries, please contact the Assisted Travel team. Both can be reached using the contact details above.
View the Application form on the Cognus website [External Link].
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Home to School Travel Assistance Policy (5-16)
- 1. Introduction (5-16)
- 2. Who This Policy Applies To (5-16)
- 3. Who This Policy Does Not Apply To (5-16)
- 4. Eligibility (5-16)
- 5. The Application Process (5-16)
- 6. The Decision Review Process (5-16)
- 7. Travel Assistance Options (5-16)
- 8. Provision of Travel Assistance (5-16)
- 9. Service Standards (5-16)
- 10. Safeguarding (5-16)
- 11. Comments, Compliments and Complaints (5-16)
- 12. Contact Information (5-16)