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Home to School Travel Assistance Policy (5-16)

Guidance on eligibility, applying, assessments and support available for home to school travel assistance for children and young people.

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In this topic

  • 2. Who This Policy Applies To (5-16)

    Overview of eligible age groups, residency, and criteria for travel assistance in Sutton

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  • 6. The Decision Review Process (5-16)

    How to challenge decisions, including review stages, timelines, and escalation options

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  • 5. The Application Process (5-16)

    How to apply for travel assistance, including timelines, decisions, renewals, and changes in eligibility

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  • 12. Contact Information (5-16)

    Contact details and support information for accessing travel assistance and enquiries

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  • 11. Comments, Compliments and Complaints (5-16)

    Feedback and complaints process for raising issues, resolving concerns, and improving the service

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  • 1. Introduction (5-16)

    Overview of eligibility, responsibilities, and support for home to school travel assistance policy

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  • 8. Provision of Travel Assistance (5-16)

    Overview of how travel assistance is provided, including schedules, responsibilities, and key conditions

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  • 10. Safeguarding (5-16)

    Safeguarding measures in place to ensure safe transport, staff accountability, and child protection procedures

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  • 4. Eligibility (5-16)

    Learn who qualifies for home to school travel assistance, including SEND criteria, distance rules, and how eligibility is assessed by the council.

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  • 7. Travel Assistance Options (5-16)

    Overview of available travel support options, eligibility considerations, and how assistance is provided

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  • 3. Who This Policy Does Not Apply To (5-16)

    Overview of exclusions, including preschool children, post‑16 learners, and off‑site education cases

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  • 9. Service Standards (5-16)

    Standards for transport services, including vehicle safety, staff responsibilities, and service quality expectations

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