Skip to main content

Cognus Education Services

Find out information on the commissioned education service Cognus, their services offered and how they protect your information.

Page last updated

Cognus is commissioned by London Borough of Sutton to provide education services to mainstream schools and specialist education providers in Sutton.

They deliver a wide range of services to pursue excellence in education settings. They aim to improve the lives of children, young people, and families.

Across 26 services, Cognus delivers a comprehensive range of vital educational support. Their team of education specialists have a deep knowledge and experience of education. This team includes:

  • Teachers

  • Psychologists

  • Other Practitioners

Cognus’ services focus on supporting children and young people with SEND and additional learning needs. Some services are universal, and which support most children and young people. Other services are targeted. This means they provide services to enable settings to support children. They also provide services that work directly to support children and young people. Cognus works in close partnership with our schools and settings across all phases.

Cognus directory of services

The Cognus Organisation page within the directory allows you to view all of the services services provided by Cognus.


Browse all of the services offered by Cognus

Cognus Website

Cognus is about education – they exist to support schools, families and children/young people to access, enjoy and thrive in educational settings in school and in the community. You can find out more about their service on their website.


Visit Cognus' website [External Link]

Cognus and protecting your information

Cognus must ensure that confidential information is sent and delivered safely and securely. When using email, this will be supported by effective encryption software. This ensures personal information is protected. This allows Cognus to make sure that your confidential information is securely transferred via email. Using encryption software will also:

  • Minimise the impact of any data breaches

  • Prevent any errors in sending sensitive data

  • Provides the facility to ‘recall or revoke’ information which has been sent in error.

Cognus will also use encryption software to ensure they are:

  1. Compliant with the Data Protection Act and the General Date Protection Regulation(s);

  2. Compliant with the contract they have with the London Borough of Sutton;

  3. Delivering sensitive information in line with best practice, and;

  4. Using an industry lead software solution for encryption. This is recognised by the Information Commissioners Office and other government departments;

Egress is the software that Cognus has chosen for a secure transfer of sensitive information via email. It has been proven to be one of the most effective products. It is also one of the easiest to use with a simple download of software to access emails and information.

Cognus will always protect your information by sending emails encrypted by Egress. In addition, Cognus encourages the use of a personal email address. This is because of the opportunity which employers have to view the content of emails that their staff receive.

If you are unable to receive encrypted emails Cognus will arrange to send you the information in a way that works for you. Reasons for this may include:

  • Not having access to email

  • Having challenges with receiving information in electronic formats

  • Wishing to ‘opt-out’ of receiving encrypted emails

Any requests to remove encryption must be confirmed and made in writing.

If you have any further questions, please do not hesitate to contact our team via: enquiries@cognus.org.uk.